Wednesday June 19, 2002
Note: All of these calls transcribed or discussed below are real. Only the names have been changed.
Telemarketers suck. This is a universal fact up in the ranks of “Taxes suck” and “Traffic tickets suck” and “Odd-numbered Star Trek movies suck.” When aliens from a distant galaxy finally make contact with us, I would not be surprised if the first things out of their three shiny mouths are, “Don’t you hate it when those damn telemarketers call during dinner?” This would be followed closely by “Seriously, what was up with Star Trek V?”
There are a variety of approaches one can take in dealing with telemarketers. Most people politely say they aren’t interested and hang up. Some simply hang up. Others, convinced that this actually works, tell the caller to put them on their “Do Not Call” list before hanging up.
Me? I take a different approach. Sure, you can ask to be put on a list that may or may not block your number. But the only surefire way to get rid of telemarketers, or at least have a lot of fun trying, is to get on their “Crazy List.” If you’re insane enough, nobody will call you. Ever.
I used to get at least one call a night from some random poll or credit card company or family member. But now the calls have all dwindled away as everyone becomes convinced that I am insane. Whether I am truly insane is a matter to be resolved later by some nice men with powerful sedatives. But for now, I will play crazy and have a ton of fun messing with telemarketers. Knowing that most telemarketers are under explicit instructions to not hang up on you makes it even more of a challenge—how far do you have to go to make them want to drop the receiver?
Sure, there’s the simple “Pretend the connection is bad” routine where you just keep saying “Hello? Hello?” until they hang up. That’s okay for a six-year old. To spice it up a bit, do the “Hello?”s with a fainter and fainter voice, asking the person on the other end if they can hear you. After about three of these questions, put the receiver right next to your mouth and scream at the top of your lungs. I did this to some survey guy a while back–he actually called me back right after he hung up. He wanted to make sure the connection was okay. I screamed again. I haven’t heard from that survey again.
Here’s another routine that’s sure to bring a smile to your face the next time you try it:
Phone rings.
Me: Hello?
Ass-Faced Telemarketer (AT): Hello. Is this Mr. Smith?
Me: Yes.
AT: Hi, Mr. Smith. I’m calling from Worldwide Credit–
Me: Yeah, is John there?
AT: I’m sorry?
Me: This is Mr. Smith. Is John there?
AT: John…um….I’m calling from Worldwide Credit–
Me: Where’s John?
AT: Is this Mr. Smith?
Me: Yes.
AT: I’m calling from Worldwide–
Me: Is John there?
AT: Um…I think we may have a crossed line or something…
Me: That’s nice. Can I talk to John?
AT: I’m sorry, I think there’s been–
Me: I’d like to speak to John, please.
AT: Mr. Smith, I’m calling from–
Me: Just put John on the phone.
AT: There is no John here.
Me: Then how do you go to the bathroom?
AT: How do…
Phone clicks.
But again, this kind of call is too easy. It’s a simple gag, an easy script. This will get you on the “Likes to Have Fun List,” but that’s far short of the Crazy List. To get on the Crazy List, you have to work with the material the telemarketer has in front of him.
Take, for example, the CalTrans surveyor who called me with a 50 question survey about road quality. He asked about a number of roads in my area, and I was supposed to give them a score from 1 to 5, 1 being the worst, 5 being the best. Over approximately 20 minutes I answered every one of his questions with a 3. Sometimes I thought about it. “Hmmmm, well, I guess that’d be a 3.” Other times I just confidently scored it: “3!” At the end of the survey, he asked if I had any more feedback…
Me: Can I give you suggestions about the road and you’ll tell CalTrans about it?
AT: Yes, sir. I can do that.
Me: Great. See, I have this idea to help reduce air pollution. See, we just flood all the roads. Then people would just take boats and jet-skis to work instead of cars. No more pollution!
AT: You want to flood the roads?
Me: Yep. All of them. Or else it won’t work. Wouldn’t that be cool?
AT: Well…
Me: Think about it, everyone on boats.
AT: How about we just give everyone a helicopter instead, and then they can just go wherever they want?
Me: Helicopters? That will never work! What are you, insane? That’s the stupidest idea I’ve ever heard!
AT: Well, it beats–
Me: That makes no sense at all. Why would I want a helicopter? That’s illogical!
AT: But–
Me: Where the hell are they supposed to land once we flood all the roads, genius?
Phone clicks.
Sure, it’s some nice closing material, but at the end of a survey it doesn’t do a lot of good. Instead, to guarantee a place on the Crazy List, you’ve got to go big. From start to finish, here’s a call I received a few weeks ago.
Phone rings.
Me: Hello?
AT: Hello. Is Mr. Smith home?
Me: Yesssssssssssss.
AT: Is this Mr. Smith?
Me: Yesssssssssssss.
AT: Mr. Smith, I’m calling from Vacation Properties. Have you heard of us?
Me: Nooooooooooo.
AT: We have beautiful vacation properties all over the country. We’d like to invite you down to Palm Desert to stay in our four-star resort and look at–
Me: Palm Desert? Why would I want to go there?
AT: Well, once you’re there you can look at our fabulous–
Me: It’s really hot down in Palm Desert.
AT: No, it isn’t. It’s really nice.
Me: What? Have you even been to Palm Desert?
AT: Well, no.
Me: It’s hot there. Trust me.
AT: But you could just spend the whole time in our resorts beautiful pool.
Me: That won’t work. I’m afraid of water.
AT: You’re afraid of…oh. Okay. Well, we have some lovely properties in Tampa, Florida if you’re interested.
Me: Florida? That sounds hot too.
AT: Hmmm…well, we have some spots in Vancouver if you’d like.
Me: Vancouver? Where’s that?
AT: British Columbia. You know, Canada.
Me: Canada? Aren’t we at war with them?
AT: No, we aren’t at war with Canada.
Me: Yes we are. I just saw it on the news.
AT: No, man, Canada’s your buddy.
Me: I don’t think so. We don’t bomb our buddies.
AT: We’re not at war with Canada.
Me: CNN says we are.
AT: No…look, do you know how much your dollar is worth in Canada?
Me: Ummmmmm….a dollar?
AT: No, it’s worth $1.80.
Me: That’s crazy! How do they stay in business?
AT: They don’t. Their economy is collapsing.
Me: Well it’s a good thing we’re at war with them, then. We’re going to win!
AT: We’re not at war–
Me: We’re gonna win! We’re gonna win!
AT: Yes, we’re going to win.
Me: I knew it! Yippeeeeeeeeeee!
Phone clicks.
Telemarketers don’t call me anymore. But they still suck.
– Hose311
